What’s New
Snapshop
Link-in-bio Integrations
How to Get Started
Organizing Your Shop into Sections and Collections
Creating Commissionable Links
How to Connect Your Social Media
Shoppable Posts
Add Additional Shop Managers
Offering Consults
Collaborate with Brands
How Payment Works
Geolinking: How to set up international links
Resource Guides
Creator Tiers
Track Your Earnings
Embeddable Components
ShopMy Best Practices
Additional Resources
Top Retailers
Content Ideas
Example Shops and Features
FAQ
How do I join ShopMy?
How do I get paid?
How does the referral program work?
General FAQ
Payment FAQ
Why does the commission rate I am seeing on the platform differ from the amount I earned on a purchase?
There are a few reasons why the rate provided in the platform may not match what you see in the My Earnings tab:
- Average commission rate: Many retailers have tiered commission rates that differ by brand, product, cart size, new versus existing customers, etc. As we’re unable to provide individual rates by circumstance, we do our best to provide an average as a guide to reference what you might be able to expect by linking to a particular retailer.
- Exclusions: Some retailers may exclude specific items, collections, or entire brands from eligibility to earn commission. If an excluded item was included in a larger purchase, it may cause the amount earned to appear smaller in comparison to the order total. Similar to the case with tiered rates, we are unfortunately unable to pull in all individual exclusion caveats, but we assure you that we do our best to provide the average you can expect!
- International websites: Sometimes, retailers will have different rates depending on which country you’re shopping from (and many retailers will have different URLs for different countries).
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