What’s New
Emails & NotificationsBlack Friday & Cyber Monday | FAQsOpportunitiesLink-in-bio IntegrationsHow to Get Started
Organizing Your Shop into Sections and CollectionsCreating Commissionable LinksSnapshopHow to Connect Your Social MediaShoppable PostsAdd Additional Shop ManagersOffering ConsultsCollaborate with BrandsHow Payment WorksGeolinking: How to set up international linksResource Guides
Creator TiersTrack Your AnalyticsEmbeddable ComponentsCommon Instagram Connection IssuesShopMy Best PracticesAdditional Resources
Top RetailersContent IdeasExample Shops and FeaturesFAQ
How do I join ShopMy?How do I get paid?How does the referral program work?General FAQPayment FAQOpportunities FAQCreator Tiers
Our creator tiering system rewards you for your performance on the platform by unlocking new features, facilitating partnerships with brands and much more. Explore a little below to understand how the tiering is calculated and all the ways you can move up a tier.
What Are the Tiers?
How Tiers are Calculated
Our tiering system ranks your shop on a 100 point scale based on four major factors — Profile Completion, Recent Activity, Monthly Traffic and Monthly Order Volume.
Profile Completion - 10 points
In order for brands to best get to know you and how you typically like to structure partnerships, we decided to kick off the tiering system with 10 points for just getting set up.
Adding a Profile Photo - Go to “My Shop” and add a profile photo - 2 points
Adding a Bio - Go to “My Shop” and add a personal bio - 2 points
Quick Link - Create a link that is not included in a collection - 2 points
Connecting Social - Go to “My Shop” and add links to your social profiles or connect your profiles directly by following the steps here.
Recent Shelves - Add a section or post to your shop (only sections added in the last 3 months count)- 2 points
Recent Activity - 15 points
Brands want to know that you are posting product-focused content on a regular basis. This is a ranking based on a combination of factors:
Number of weeks actively creating links - a max score would be actively creating links in seven of the last 13 weeks.
Pins added per week - the number of product links you generate on an average week in which you are active.
Gifting Response Rate - if you have been sent gifting requests, make sure you answer them with either a yes or a dismissal within the first seven days. If you don’t have any gifting requests, we will not take this into consideration.
Monthly Traffic - 25 points
Brands want to ensure that you are able to consistently drive traffic to your links. This only takes into account the last 3 months of data and can be driven by links attached to collections, to posts, or standalone quick links from the “Links” tab.
Monthly Volume - 50 points
The most essential component to the tiering is the amount of monthly order volume that you are able to drive. This shows brands that you are consistently speaking to an audience who is willing to act on your advice and purchase your recommendations.
Other Notes
Once you reach a new tier, you are guaranteed to stay in that tier or higher for at least 14 days. This is to avoid frequently jumping from one tier to another and allow you to take content breaks without necessarily dropping down a tier.
We also offer bonus points for leveraging our highly popular referral program — you can earn up to 20 bonus points that can help you level up more quickly to a higher tier.