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In order to maximize your experience with ShopMy, we allow you to configure the emails and push notifications that you receive from brands on the platform. The configurations you choose can be adjusted at any time in your Account Settings.
Where Can I Find Notification Customizations?
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Below is what you can expect to see when you know you’re in the right spot:
How Do I Know Which Notifications I Want?
Please view each section below to understand the different notification settings. You can adjust these at any time in your account settings based on your preferences.
Messages from Brands
Email Type | Reason | Configurability & Recommendation |
Direct Messages | Brands sending you a direct message. | Recommended On |
General Messages | Brands sending a message in bulk to their community. These can be sales, new product releases or other general updates. | Default Off |
Gifting from Brands
Email Type | Reason | Recommendation |
New Gifting | Brands send you a new gifting request | We highly recommend leaving this on as responsiveness to gifting requests impacts your rankings to brands. |
Gifting Updates | Updates to the order status of gifting requests that you have accepted | We default this to stay on, but if you accept a large amount of gifting you may wish to turn this off. |
Opportunities from Brands
Email Type | Reason | Recommendation |
New Gifting | Brands send you a new gifting request | We highly recommend leaving this on as opportunities often have a short expiration window and responsiveness is essential. |
Opportunity Updates | Updates to the status of your active opportunities | This is helpful so we alert you when you have completed the opportunity and payment has been transferred. |
Discount Codes from Brands
Email Type | Reason | Recommendation |
New Codes | Brands send you a new discount code | We recommend leaving these on as codes may have expiration windows and you want to make sure to share while the codes are active. |
Code Removals | Updates when discount codes have been disabled | We highly recommend keeping this to ensure you don’t share inactive codes with your audience. |
Looking for Additional Help?
Please reach out to our team at team@shopmy.us or reach out to us using the chat function in the bottom right hand corner of your account.