Creator Guide
How can we help?
For Managers
For Managers
Adding creators to your account
Learn how to add new and existing creators to your manager account and troubleshoot common connection issues.
Creating a manager account
Learn how to create your ShopMy manager account and connect with your creators.
Understanding your account
Learn how to navigate your manager dashboard, track talent performance, view earnings, and access creator accounts.
Understanding earnings & payments
Learn how creator and agency earnings work, where to view payouts, and what each payment is for.
Setting up an agency % split (take rate)
Learn how Opportunity take-rates work and how creators can set up automatic agency splits.
Team access & manager accounts
Learn how to manage team access, remove creators, and troubleshoot manager account login issues.
Managing Opportunities for a creator?
Learn how to manage your creators’ Opportunities, troubleshoot common issues, and understand payouts.