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Is there any reason a purchase would not be attributed to my links?

Learn about common tracking issues that can affect affiliate earnings.

There are several scenarios where affiliate revenue may not be attributed to you. Some common examples include:

  • Intervening Affiliate Links: If a user clicks another person's affiliate link before completing the purchase, even through search engine ads, social media, newsletters, or other platforms.
  • Device Switching: If the purchaser changes devices mid-transaction (e.g., switching from a phone to a computer).
  • Coupon Code Usage: If a different affiliate's coupon code is applied during checkout.
  • Coupon or Cashback Extensions: If browser extensions like Honey or cashback apps such as Rakuten are used or even installed.
  • Mobile App Purchases: Some retailers do not support affiliate tracking for purchases made within their mobile apps.
 

Additionally, merchants or retailers may cancel orders, leading to lost affiliate revenue. Common reasons include:

  • Payment Issues: Failed payment authorization.
  • Order Adjustments: Orders that are returned, canceled, exchanged, or deemed duplicates.
  • Fraud Detection: Sales identified as fraudulent.
 
Please note that these are just a few examples, and specific circumstances can vary depending on the retailer or merchant.
Was this helpful? If you need further assistance, get in touch at creatorsupport@shopmy.us.
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