Creator Guide
How can we help?

Adding shop managers

How to add a manager to manage your account on your behalf.

ShopMy enables you to add managers to your account- giving your assistant, manager, agent, and anyone else on your team the ability to access your account and handle tasks on your behalf. Not only are you able to alleviate bandwidth by passing various aspects of shop management off to members of your team (so you can focus on the parts you love/want to handle), but you have complete control over what your Shop Managers have access to.

 
Adding Managers to your Shop

To add managers to your account:

  1. Go to Account Settings
  1. Scroll down to “Account Management”
  1. Click “+ ADD MANAGER”
  1. Enter the Shop Manager’s email address and configure permissions* for which features on the platform your Shop Manager has access to
 

*Please note that you can update your managers’ permissions at any time in Account Settings.

 
 
Shop Manager Access & Visibility

Earnings

It’s important to us that you as the creator have full control over what your Shop Managers see. Below is an example of what your Earnings tab will look like to your Shop Manager if you toggle the “Can View Earnings” permission OFF.

Notion image
 

Chat With Brands

If you enable your Shop Manager to send messages on your behalf, we add a small signature to the message so it’s clear to brands that a member of your team is managing the conversation for you.

Notion image
 
 
 
 
 
 
Did this answer your question?
😞
😐
🤩