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Notifications

In order to maximize your experience with ShopMy, we allow you to configure the emails and push notifications that you receive from brands on the platform. The configurations you choose can be adjusted at any time in your Account Settings.

Where Can I Update my Notification Settings?

  • Desktop

    Login on your desktop and click on the three lines in the top right corner.

    • Select “Account Settings”

  • Mobile

    In your ShopMy App, click on the “account” option at the bottom right hand corner of your screen.

    • You’ll see an option called “Account Settings”

    • Once you click on this, you will be brought a browser where you can log in.

    • From there, you will be on your Account Setting page. Scroll down until you see “Notification Settings”

    • You can adjust and customize from here!


How Do I Know Which Notifications I Want?

Please view each section below to understand the different notification settings. You can adjust these at any time in your account settings based on your preferences.

Messages from Brands

Email Type

Reason

Configurability & Recommendation

Direct Messages

Brands sending you a direct message.

Recommended On

General Messages

Brands sending a message in bulk to their community. These can be sales, new product releases or other general updates.

Default Off

Gifting from Brands

Email Type

Reason

Recommendation

New Gifting

Brands send you a new gifting request

We highly recommend leaving this on, as responsiveness to gifting requests impacts your rankings to brands.

Gifting Updates

Updates to the order status of gifting requests that you have accepted

We default this to stay on, but if you accept a large amount of gifting you may wish to turn this off.

Opportunities from Brands

Email Type

Reason

Recommendation

New Gifting

Brands send you a new gifting request

We highly recommend leaving this on, as opportunities often have a short expiration window and responsiveness is essential.

Opportunity Updates

Updates to the status of your active opportunities

This is helpful so we alert you when you have completed the opportunity and payment has been transferred.

Discount Codes from Brands

Email Type

Reason

Recommendation

New Codes

Brands send you a new discount code

We recommend leaving these on, as codes may have expiration windows and you want to make sure to share while the codes are active.

Code Removals

Updates when discount codes have been disabled

We highly recommend keeping this to ensure you don’t share inactive codes with your audience.

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